Your Privacy Matters

Privacy Policy

We are committed to protecting your privacy and ensuring the security of your data.

Last updated: December 1, 2025

Introduction

At CountPadi, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our inventory management platform.

By using CountPadi, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

  • Account information (name, email, phone number)
  • Business information (organization name, branch details)
  • Inventory data (stock levels, sales records, item details)
  • Usage data (how you interact with our platform)
  • Device information (browser type, IP address)

How We Use Your Information

  • Provide and maintain our inventory management services
  • Process your transactions and manage your account
  • Send you important updates and notifications
  • Improve our platform and develop new features
  • Ensure security and prevent fraudulent activities
  • Comply with legal obligations

Data Security

  • We use industry-standard encryption to protect your data
  • Secure servers with regular security audits
  • Role-based access controls to limit data access
  • Regular backups to prevent data loss
  • Compliance with international data protection standards

Your Rights

  • Access your personal data at any time
  • Request correction of inaccurate information
  • Request deletion of your data (subject to legal requirements)
  • Export your data in a portable format
  • Opt-out of marketing communications
  • Lodge a complaint with data protection authorities

Data Sharing

  • We do not sell your personal information to third parties
  • Data may be shared with service providers who help us operate
  • Information may be disclosed if required by law
  • Business transfers (in case of merger or acquisition)
  • With your explicit consent for specific purposes

Data Retention

  • We retain your data as long as your account is active
  • Data may be retained for legal or regulatory requirements
  • You can request deletion of your account and data
  • Backup copies may persist for a limited time after deletion
  • Transaction records kept for accounting purposes

Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our platform and store certain information. Cookies are files with a small amount of data that are sent to your browser from a website and stored on your device.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our platform.

Questions About Privacy?

If you have any questions or concerns about our Privacy Policy, please don't hesitate to contact us.

Contact Support